Session Description

AI is already showing up in HR through recruiting tools, HRIS platforms, employee communication, workforce planning, performance systems, and everyday employee use. But AI does not automatically fix unclear work. If processes are messy, information is scattered, or decision-making is inconsistent, AI can make those problems move faster. It can also repeat bias if the work underneath is not clear, fair, and reviewed by humans.

In this 15-minute Learning Deck, Chrissy Bencivenga will help HR professionals think about AI readiness before adoption or expansion. Participants will learn how to recognize "broken work," ask better questions before AI is added to a process, and understand HR's role in building trust, clarity, fairness, and responsible use.

Learning Objectives

At the conclusion of this session, participants will be able to:

• Explain why AI adoption should start with clear work, not tools alone.
• Recognize "broken work" that can create risk when AI is added.
• Apply practical HR questions that support trust, human judgment, and responsible AI use.

About the Speaker

Chrissy Bencivenga is an AI educator, HR consultant, and curriculum designer helping non-technical professionals and HR leaders understand AI in practical, responsible, and human-centered ways. With a background in HR, recruitment, education, nonprofit work, and workplace equity, she brings a people-first lens to AI adoption and digital transformation. Chrissy teaches AI literacy to New York City public-sector employees through DCAS Employee Learning Programs via the Cora Group. She is also a consultant with the Human Score Consultant Collective and co-facilitator of the Workplace Renaissance workforce mapping and AI adoption workshop. Her work focuses on helping organizations understand where AI belongs, where it creates risk, and how to keep human judgment, trust, and clear work at the center of adoption.